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Rethinking employee IT support – The case against self-service portals

The Problem The service portal is dead. There, I said it. Plain and simple – the employee self-service portal is an outdated technology that’s better left in the dumpster. A few years ago, IT teams would dread being asked about email-based services support. They had to deal with 100s of emails asking basic, repeat questions.…
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IT, IT, where are you?

Organizations, across the globe, irrespective of size, must build a forward-thinking plan that encompasses all things IT to succeed in what is now a hybrid and remote-first professional world.
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The inside story of our seed funding and product launch

Announcing our seed funding round, the launch of our product, and our plan to revolutionize employee experience.
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On scaling emotionally intelligent leaders – Yvonne Tan of Dentsu

Conversation with Yvonne Tan about organizational values, culture, leadership, and employee engagement.
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How this TA Head cut the interview prep process from weeks to hours with GenAI

Generative AI might still be firmly in the emerging technology camp, but it’s leveling the playing field for strapped HR and People teams.
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Building and managing high-performing teams: The Atomicwork playbook

At Atomicwork, our formula for a high-performance team is people, culture, and technology, brought together and harmonized through effective leadership.
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Employee success essentials: The 10 best blogs to bookmark and binge-read

Our pick of the best employee success and employee experience blogs in the game.
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Employee onboarding fails – How to avoid costly mistakes with your new hires

We are sure that you’ve heard horror employee onboarding stories from friends and colleagues. So, we decided enough is enough and got down to creating an employee onboarding checklist for companies to help them do better onboarding.
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On aligning people, processes, and products – Amarnath Gattu of Highradius

Amarnath Gattu from Highradius on digital transformation, digital employee experience, and why HR, IT, and BizOps seem to find it so tough to talk to each other, and what that means to employee experience.
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The secret to Exyn Technologies’ culture of innovation: feedback surveys

Tiffany Fields, Head of People and Culture at Exyn Technologies, on her work in employee engagement, onboarding, and her favorite Apple Music tracks from her 3500-song playlist.