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Crafting 2024 AI strategy for your IT department: A guide for CIOs and IT leaders
In the rapidly evolving digital landscape, Artificial Intelligence (AI) has transitioned from a futuristic vision to a cornerstone of IT strategy for every modern business. As we step into 2024, IT leaders are uniquely positioned to harness AI’s potential to revolutionize service delivery, and accelerate digital transformation to back their business growth needs. This post…
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Top 4 AI trends for 2024
I had the opportunity to attend the AI user conference 2024 in San Francisco last month. It was a buzzing conference with valuable discussions shedding light on emerging trends in AI for 2024 across Multimodal LLMs, Agentic AI, Open Source AI, and Small Language Models (SLM) categories. It was also interesting to hear about vision and the…
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Beyond ITSM and ESM: Modern service management strategies for IT teams to deliver business growth
In today’s fast-paced digital landscape, IT teams are not just support systems; they are pivotal players in supporting and driving business growth while ensuring enterprise efficiency. The evolution from traditional IT Service Management (ITSM) to Enterprise Service Management (ESM) has not delivered results and instead added process overhead. It is time for IT and Business…
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Decoding AI for IT: 6 actionable insights for technology leaders in 2024
Every time I speak with an IT leader to understand their processes, priorities, and problems, I learn something new. But lately, one thing has been coming up fairly consistently – AI in IT. How you leverage AI in IT will depend on your business, target customers, organizational culture, and other nuances. But we’re past the…
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The modern ITSM manifesto
We do not make changes for the sake of making them, but we never fail to make a change when once it is demonstrated that the new way is better than the old way. ~ Henry Ford We’re fortunate to witness one of the major inflection points in the evolution of humanity. There’s no doubt…
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The inside story of our seed funding and product launch
Announcing our seed funding round, the launch of our product, and our plan to revolutionize employee experience.
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Announcing the Day1 community
Why we are launching a community for all things digital employee experience.
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The mission of Atomicwork
The story behind why we’re building Atomicwork and how we’re planning to empower employees every day with our products.