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Rethinking employee IT support – The case against self-service portals
The Problem The service portal is dead. There, I said it. Plain and simple – the employee self-service portal is an outdated technology that’s better left in the dumpster. A few years ago, IT teams would dread being asked about email-based services support. They had to deal with 100s of emails asking basic, repeat questions.…
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Employee onboarding fails – How to avoid costly mistakes with your new hires
We are sure that you’ve heard horror employee onboarding stories from friends and colleagues. So, we decided enough is enough and got down to creating an employee onboarding checklist for companies to help them do better onboarding.
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The secret to Exyn Technologies’ culture of innovation: feedback surveys
Tiffany Fields, Head of People and Culture at Exyn Technologies, on her work in employee engagement, onboarding, and her favorite Apple Music tracks from her 3500-song playlist.
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How Vidyard integrates culture, scales transparency, and harnesses HR technology
A conversation with Sarika Lamont, Vice President and Head of People and Culture at Vidyard, on building and scaling culture, leveraging technology in HR, the right approach to making HR tech decisions, and AI’s impact on people functions.
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How a digital learning expert used learning theory to build an onboarding template
An interview with Simona Dimitrova about designing and scaling onboarding for high-performing teams.
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Chili Piper’s engagement modus operandi is automation with balance
A brief chat with Hallie Condon, Director of Employee Experience at Chili Piper, about her unique approach to employee onboarding.
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The spirit of Zapier’s onboarding program is creating belonging and certainty
An insider’s view of Zapier’s exceptional onboarding program and their unique approach to automation, culture infusion, and fostering meaningful connections from day one.
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Oyster’s onboarding program is modeled on Maslow’s hierarchy of work needs
Our conversation with Kim Rohrer, Principal People Partner at Oyster, about scaling employee onboarding for a globally distributed team.
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How teamwork makes the Moccu onboarding dream work
And their highly viewed “Remote onboarding plan” Miro board, aimed at helping teams make employee experience as easy and warm as possible during an employee’s first weeks.
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How Appsmith realized that minimum viable culture is the product to strive for
Figuring out the perfect onboarding process that incorporates the company’s values while giving the employee space to get up to speed can be quite tricky. Luckily, the AppSmith team has some suggestions on how to go about this.