Author: Vijay Shankar

ITSM

Hassle-free AI document generation for employees: Meet Atom
ITSM, Staff Picks

Rethinking employee IT support – The case against self-service portals
ITSM, Staff Picks

Unlocking the power of ITIL V4: Seven strategies to redefine employee experience
ITSM

From Fit for Use to Fit for Employee: Redefining the real value of IT solutions
ITSM

Understanding ITIL V4: What it is and why it’s important for the modern workplace